policy

Skurnevakon — Your data rights and our obligations

How we collect, use and protect your personal information in accordance with UK data protection law.

What information we collect and why

We collect personal information that you provide directly to us — for example, your email address when you subscribe to our newsletter or contact us with an enquiry. We also collect certain technical information automatically when you use our website, including your IP address, browser type, pages visited and the time and date of your visit. This technical information is collected through standard web analytics tools and is used to understand how the site is being used and to improve the experience for visitors.

We do not collect sensitive personal data, and we do not use the information you provide to make automated decisions about you. The personal information we hold is used only for the purposes for which it was collected — primarily to send you the communications you have requested and to respond to your enquiries. We do not sell your personal data to third parties and we do not use it for purposes unrelated to the service you have engaged with.

Your rights under UK data protection law

Under the UK General Data Protection Regulation and the Data Protection Act 2018, you have a number of rights in relation to your personal data. These include the right to access the personal data we hold about you, the right to have inaccurate data corrected, the right to request that your data be deleted in certain circumstances and the right to object to particular uses of your data. You also have the right to withdraw consent for processing that is based on your consent, at any time, without affecting the lawfulness of processing carried out before the withdrawal.

To exercise any of these rights, please contact us using the details provided in the contact section of this website. We will respond to your request within the timeframe required by applicable law. If you are not satisfied with how we have handled your request, you have the right to lodge a complaint with the Information Commissioner's Office, which is the UK supervisory authority for data protection matters.

Data retention and security

We retain personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Email addresses collected through our newsletter subscription are retained for as long as you remain a subscriber. When you unsubscribe, your address is removed from our active mailing list. Other personal data is reviewed periodically and deleted when it is no longer needed.

We take reasonable technical and organisational measures to protect the personal data we hold against unauthorised access, loss or disclosure. These measures are reviewed and updated as appropriate. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. If you have concerns about the security of your data, please contact us directly.